Building a Better it Service Management Organization
Jeff Battaglino, Vice President, IT Technical Services Manager, OceanFirst Bank [NASDAQ: OCFC]
Migration to the Cloud-First Model
Shaown Nandi, Chief Information Officer, Dow Jones
Metrics, a Tool to Measure IT Operational Performance
Danielle Herrick, VP, Compliance, Employers
ITSM: Enables the Agility and Responsiveness Demanded by Today's...
Azunna Anyanwu, Director of Information Technology, Aronson LLC
How ITSM Eventually Ties to Customer Experience
Nora Osman, Associate Vice President, IT Service Management, Montefiore Information Technology
The Digital Transformation of Service
Courtney Dornell, Senior Director, Service Transformation, Otis Americas
5 Ways to Keep Your Tech Staff Motivated and Engaged
David Cooper, Chief Technology Officer, WEX [NYSE: WEX]
Waves of Disruption Reform IT Service...
Paul Hamman, SVP, Head of Cloud Security, SunTrust Bank [NYSE: STI]