People and Process First, Then IT
Ted Delgado, Director, North America Controller, The Hershey Company
Creating and Advancing a Service Culture through Information...
Peggy Kay, AVP & Technology Customer Experience, University of the Pacific
The Customer-Centric Paradigm Shift
Ben Brennan, IT Director, Oath
Maximizing IT ROI
James Mazarakis, EVP & CTO, WSFS Bank
From IT Service Management to Corporate Service Management
Graham K Draughon, President, Blackthorn Cyber Security, LLC. & Advisory CISO, Onemain Holdings, Inc.
What a Successful Team Looks Like in the Digital Age
Chris Jacobs, Director of Certifications, VIRL and delivery, Cisco Systems