The modular framework of the bms works together via a single database in a single interface. “The mantra of the suite is to reduce the complexity of managing infrastructures,” states Holger Weeres, Executive Account Manager of baramundi Software. With only one endpoint solution, interface, and database—bms provides an overview of all endpoints and allows IT administrators to automate the solutions of repetitive tasks. This reduces the burden on system administration staff enabling them to concentrate on their core objectives and key projects, saving valuable time. The suite adjusts and optimizes workflows to match the IT infrastructures by defining and controlling distribution as well as allocating to endpoints and endpoint groups. baramundi’s unique approach allows the admin to define and configure sequences via a menu. This involves providing self-service helpdesk support, a phased or target-group-focused activity, and even a complete rollout. Furthermore, users will be able to track the status of each device, helping users to manage the entire lifecycle of all end devices used in the company.
While the bms is a widely agnostic solution and can be implemented across any vertical markets—Weeres narrates a particular customer success story with Ritter Sport, a leading German chocolate manufacturing company. Before adopting bms, Ritter Sport had been using legacy OS in their devices across 800 end-points in a hundred countries. The client wished to improve the interface for the end-user, especially for the international user base and reduce the response time by offering self-service. baramundi provided the necessary detail for native voice installations and quick re-build for the end-points. Also, the company offered third-party patch management to Ritter Sport without losing any time from when baramundi deployed the solutions. “We are becoming more of a partner to the business on the IT side by giving them a list or a wide selection of solutions ready to use when they need it,” explains Weeres.
baramundi has experienced annual growth of 20 percent over the last decade and with an increase in healthcare providers, banking and insurances as well as non-profit customers, the firm has reached a benchmark of 3000 worldwide customers this year. baramundi is experiencing great traction from the mid-west and aims to cover the other regions in the US within the next two years. The company aims to expand its services by adding IoT devices to their gamut of solutions to not only monitor the client’s IT environment but their entire production environment.