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Meeting Today's ITSM Challenges By Raymond Lefebvre, VP IT & CIO,...
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Digital Transformation and ITSM By Niel Nickolaisen, CIO, O.C. Tanner
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Is your IT Team Building Customer... By Jeff Cann, Chief Strategist & CIO,...
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Revamping the Federal IT Ecosystem By Edward Rodden, CIO, SugarCreek
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Metrics, a Tool to Measure IT... By Danielle Herrick, VP, Compliance,...
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The Customer-Centric Paradigm Shift
By Ben Brennan, IT Director, Oath -
From IT Service Management to Corporate Service...
By Graham K Draughon, President,...
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How ITSM Eventually Ties to Customer Experience
By Nora Osman, Associate Vice President, IT Service Management, Montefiore Information Technology
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Accelerating the Digital Transformation with Cloud Computing By Neil Brandmaier, CIO, Capital District Physicians' Health Plan, Inc. (CDPHP®)
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Collaboration: The Key to Progression By Cletis Earle, CIO, Kaleida Health