Lontra: Strategic Experts for ‘Running IT Like a Business’

The air of clarity gained through experience is refreshing as Boris Pevzner reflects on the management of information technology. “These are exciting times in the management of IT,” he begins. “We are in the midst of a transformative and disruptive change in how IT is delivered, a change that goes to the very core of how businesses think about their IT organizations.” Several systemic and technology drivers contribute to this change, particularly the need to quantify the economic value that IT provides, and the emerging view of IT as a strategic “product house” rather than merely a reactive “job shop”. All these developments are taking place against the backdrop of major technological innovations that are transforming enterprise computing—including BYOD, cloud computing, enterprise social networks, and hot new technological capabilities such as AR and VR.

To thrive in this high-octane environment, Pevzner believes that IT organizations must be incredibly innovative and yet intensely disciplined—a delicate balance that his company Lontra has been helping its clients to achieve. A boutique IT strategy consulting firm, Lontra assists the Global 2000 companies in implementing the “running IT like a business” operating model.

Lontra believes that IT organizations ought to be run like product-centric businesses serving their internal customers. Backed by a team of former C-level IT executives and IT Service Management practitioners, the company has developed a methodology—Lontra SUCSESS™—that focuses on ‘quick wins,’ rapid ROI, and clearly defined IT service management goals to incrementally transform any IT organization into an agile digital business-within-a-business.

Lontra’s “running IT like a business” framework is based on an industry-standard portfolio of well-defined IT business services.