Top 20 IT Service Management Solution Companies - 2019
With the current wave of digital transformation leading organizations to augment their existing business-technology ecosystem, IT service departments are in need of innovative solutions to minimize the operational risks of the rising security and compliance regulations. A well-established IT service management platform helps an organization to become more agile and react to changes quickly while adjusting to new opportunities. Having a modern IT infrastructure is essential when managing newly-implemented technologies that can allow employees to be more innovative. For example, using ITSM tools that help build more engaging interfaces and automate routine tasks, companies can facilitate fast delivery of services to their employees or customers.
That being said, as mobility becomes a much more strategic consideration for organizations, many business leaders are beginning to understand how it can help transform and evolve both business and IT processes.
With a comprehensive understanding of these new developments, CIOReview has compiled a list of the 20 most promising IT service management solution providers that are harnessing the power of new-age ITSM technologies and augmenting the IT services they offer to clients.
We are glad to feature Virginia-based Global Solutions & Service Frameworks (G2SF) as our cover story. G2SF utilizes its all-inclusive portfolio of IT engineering and management solutions to help clients improve the efficiency of their IT operations while minimizing the sustainment costs. All of G2SF’s solutions and services are based on industry best practices and standards. We also take pride in featuring Info-Tech Research Group as the 'Company of the Year’ owing to its ability to assist CIOs and IT leaders in making strategic, timely, and well-informed business decisions by leveraging its 20-year experience in the IT sector. The company partners closely with clients’ IT teams to provide everything they need, from actionable tools to analyst guidance.
With several innovative IT service capabilities, these firms are constantly proving their mettle in the ITSM landscape. We hope this edition of CIOReview helps you build the partnership you and your firm need to offer the latest and most advanced IT services to your clients.
We present to you CIOReview’s “20 Most Promising IT Service Management Solution Providers – 2019.”